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All orders are typically processed within 2-3 business days and shipped every weekday at 2pm Central Standard Time, excluding holidays. Orders placed on Friday after 12pm Central Standard Time will be processed and shipped the following business day. Please allow up to 1-2 business days to receive a tracking number from the time your order ships. Our shipping expectations do not begin until the shipment has been processed.
Please email customer service at info@reef2oxygen.com immediately if you have any changes to make to your order. No changes can be made to the order once the package has been processed.
OUR CURRENT SHIPPING CARRIER IS USPS SHIPPING (3-7 BUSINESS DAYS)* We are seeing carrier delays in processing through USPS transfer facilities at this time as a result of Covid19.
All orders placed with Reef2Oxygen will be given a tracking number. Please allow at least 1-2 business days for the tracking to be updated by the courier from the time the order has shipped. To best track your shipments please visit: https://m.usps.com/m/TrackConfirmAction
*By placing an order with Reef2Oxygen, the customer acknowledges and accepts all responsibility for the tracking of the package to be delivered to the destination given to Reef2Oxygen during checkout. We are not responsible for lost or stolen packages or packages delayed by the Postal Service.
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